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Accessibility statement

The current state of accessibility on and how improvements are being made.

This website is designed to be used by everyone.

Web accessibility is essential for disabled people and useful for everyone in a variety of situations.

On this page

Problems accessing this website

Let us know if:

  • there’s information on this website that you cannot access
  • you need any content sent to you in a different format
  • you’ve suggestions on how we can improve the accessibility of this website.

In your message include:

  • the address (URL) of the web page
  • your name
  • your email or postal address
  • if applicable, the format you need — for example, Braille or New Zealand Sign Language (NZSL).

Accessibility tips for using this website


Contact us

About the accessibility of this website

The office of the Government Chief Digital Officer in Te Kōtui Whitiwhiti - Digital Public Service branch, Department of Internal Affairs owns and manages the content on this website. It’s designed to be used by as many people as possible. The text should be easy to see and read.

At a minimum, this website aims to:

  • meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as per the NZ Government Web Accessibility Standard
  • work on the most common browsers, platforms and devices, and with assistive technologies.

This means you should be able to:

  • change colours, contrast levels, fonts and text size
  • zoom in up to 400% without text spilling off the screen or having to scroll horizontally at small resolutions
  • navigate most of the website using just a keyboard, switch, or speech recognition software
  • navigate most of the website using a screen reader — including the most recent versions of JAWS, NVDA and VoiceOver.

Web Content Accessibility Guidelines (WCAG) 2.1 — World Wide Web Consortium W3C

NZ Government Web Accessibility Standard —

Conformance status

While there are no absolute barriers to access for disabled people using our website, we know a little more work is required to fully conform to WCAG 2.1 at Level AA.

Current accessibility barriers

We know some parts of this website are not fully accessible and we’re working on fixing these. For example:

  • font size is set in pixels, stopping browser settings from changing the default text size — this is not a WCAG failure but is still a barrier
  • some of our documents are in PDF format without an accessible HTML version
  • some headings are incorrectly marked up.

What we’re doing to improve the accessibility of this website

We have work planned to address the current accessibility barriers. We’ll continue to review this site for accessibility to discover how we’re doing and where we can improve.

This website was most recently audited on using a mix of automated and manual testing methods.

In this section

Accessibility tips for using this website

Navigate our website with browser functions, assistive technology, keyboard shortcuts and more.

Utility links and page information

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