Search results for ‘change’

  • Implementing the Information Assurance Standard

    Found in Standards & guidance / Identity / Identification management / Guidance / Implementing the Information Assurance Standard

    Guidance on the Information Assurance Standard and how to comply with the controls.

  • Grammar and punctuation

    Found in Standards & guidance / Content, design and UX / Content design guidance / Grammar and punctuation

    An alphabetised list of best practice and rules for punctuation and grammar on public sector websites.

  • Ramping up accessibility

    Found in Blog / Published 30 June 2023 / By Callum McMenamin ,

    Global Accessibility Awareness Day (GAAD) is an international event to get everyone thinking about accessibility. To mark the day, the Digital Public Service branch hosted a forum to share insights about improving digital services in the public sector.

  • Lessons unlocked: What we learnt from our AI assistant pilot

    Found in Blog / Published 29 September 2025 / By Sylvia Reyners ,

    We recently ran a pilot to explore whether an AI assistant could help people find government information and services online.

  • Aligning digital, data and ICT investment to digital public service outcomes

    Found in Standards & guidance / Governance / Digital investment / Aligning digital, data and ICT investment to digital public service outcomes

    Understand the investment principles that your digital, data or information and communication technology (ICT) initiative must align with to achieve good digital outcomes.

  • Humanising the machine – testing GenAI with a people-centred approach

    Found in Blog / Published 16 October 2025 / By Tessa Moxey ,

    In 2025, we piloted a GenAI search assistant with the New Zealand public for the first time. We pushed ourselves to find innovative ways to test this new technology — with exciting results.

  • How the DPUP Guidelines and Principles support each other

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / How the DPUP Guidelines and Principles support each other

    While the Data Protection and Use Policy (DPUP) Principles describe values and behaviours, the Guidelines offer detailed advice on key topics that are relevant to different situations and roles.

  • Policy for Moderation and Registration of .govt.nz Internet Domain Names

    Found in Standards & guidance / Technology and architecture / Government domain names / Policy for Moderation and Registration of .govt.nz Internet Domain Names

    The Policy for the Moderation and Registration of .govt.nz Internet Domain Names (version 1.5) was published in June 2009 by the Department of Internal Affairs.

  • Privacy domains

    Found in Standards & guidance / Privacy, security and risk / Privacy / Privacy Maturity Assessment Framework (PMAF) and self-assessments / Complete a self-assessment / Privacy domains

    Privacy domains is 1 of 4 sections of the Privacy Maturity Assessment Framework (PMAF). There are 6 elements to assess.

  • Purpose Matters: Assess purpose and only collect what is needed

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Purpose Matters Guideline / Assess purpose and only collect what is needed

    Agencies should assess the purpose of collecting personal information to ensure they are collecting only what’s needed.

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