Search results for ‘change’
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1. Identify your users and understand their ongoing needs
Found in Standards & guidance / Digital Service Design Standard / Current principles / 1. Identify your users and understand their ongoing needs
Conduct holistic research on the real needs of your users from their point of view and what that means for the design of the service.
Review and iterate constantly with user input to inform the user experience.
Understand the user context as individuals, whānau/family and as part of broader communities.
Always consider what you’re doing from an ethical point of view, including the full impact on people and communities.
New standard proposed
Check the proposed principles that are being tested fo… -
Boost your identification management skills with new, free Biometrics 101 course
Found in News
The Department of Internal Affairs | Te Tari Taiwhenua (DIA) have just launched their third online course for identification management: Biometrics 101.
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Digital Inclusion CONNECT Forum 2019
Found in News
Digital Inclusion CONNECT Forum 2019, a free one-day event in Wellington connecting community, private sector and government.
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Marketplace
Found in Products & services / Products and services A-Z / Marketplace
Marketplace is an online market that makes it easier for agencies to access digital services and for suppliers to deliver them. It was developed with support from local industry and government agencies.
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TaaS supplier directory
Found in Products & services / Products and services A-Z / Telecommunications as a Service (TaaS) / TaaS supplier directory
Under the TaaS panel, service providers are required to present regular roadmaps and provide ongoing innovation. DIA review these with vendors, and stays informed through other interactions with the marketplace. DIA can remove suppliers from the panel at any stage.
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Identify shadow cloud in your organisation
Found in Standards & guidance / Technology and architecture / Cloud services / Cloud plans / Shadow cloud / Manage shadow cloud in your organisation / Identify shadow cloud in your organisation
Find out which public cloud services are being used in your organisation — and how many of them count as shadow cloud.
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Digital information management
Found in Standards & guidance / Governance / Digital information management
Understand the principles, legislation and requirements for managing the data and records you keep.
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Exploring optimistic futures
The Virtual Reality (VR) demonstrator creates a VR experience showing a day-in-the-life of a typical person in 2070.
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Workstream 3: Coordinating payroll procurement
Found in Digital government / Key areas of work / Finished programmes and projects / Improving government payroll systems / Improving Government Payroll Systems workstreams / Workstream 3: Coordinating payroll procurement
The Government Chief Digital Officer (GCDO) coordinated payroll procurement to make government more effective by setting a good practice benchmark for payroll functions, delivering cost savings by avoiding development of bespoke payroll processes, and simplifying procurement.
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Transparency and GenAI
Found in Standards & guidance / Technology and architecture / Artificial intelligence (AI) / Responsible AI Guidance for the Public Service: GenAI / GenAI and customer experience with government / Transparency
Be open with your people and the public about why and how you’re using GenAI. Public service agencies need to be able to explain what information goes into AI systems and what the results are used for.
