Search results for ‘plain english’

  • Live

    Found in Standards & guidance / Strategy and planning / Digital lifecycle / Live

    Build services around the needs of users.

    Think about the lifecycle of digital delivery.

    You've moved your site or service into a stable live phase. It meets the stakeholder needs you identified through earlier phases, you have resource and budget dedicated to maintaining it, and your analytics are configured to monitor its performance against key performance indicators (KPIs). But that doesn't mean we're done. You need to constantly review how it's performing against objec…

  • Web Standards effective from March 2025

    Found in Standards & guidance / NZ Government Web Standards / Web Standards effective from March 2025

    The Government Chief Digital Officer (GCDO) has updated the NZ Government Web Standards to incorporate the Web Content Accessibility Guideline (WCAG) 2.2 and other improvements.

  • Sam: Meet your politician of the future

    Sam's goal is to learn and represent the views of New Zealanders.

  • Lessons unlocked: What we learnt from our AI assistant pilot

    Found in Blog / Published 29 September 2025 / By Sylvia Reyners ,

    We recently ran a pilot to explore whether an AI assistant could help people find government information and services online.

  • The Digital Strategy for Aotearoa

    Found in Digital government / Key areas of work / Finished programmes and projects / Digital Strategy for Aotearoa and Action Plan / The Digital Strategy for Aotearoa

    The Digital Strategy for Aotearoa aims to secure Aotearoa New Zealand’s place as a world-leading, trusted, thriving digital nation.

  • Identification terminology

    Found in Standards & guidance / Identity / Identification management / Identification terminology

    How terms related to identification management are used.

  • What are the reference taxonomies?

    Found in Standards & guidance / Technology and architecture / Enterprise architecture / GEA-NZ  framework / GEA-NZ reference taxonomies / What are the reference taxonomies?

    The reference taxonomies are downloadable data sets that are used as part of the GEA-NZ framework as a common language to categorise government organisations’ business and technology architecture.

  • Design content for AI and your users: what works and why

    Found in Standards & guidance / Content, design and UX / Content design guidance / Findable content — use keywords and structure / Design content for AI and your users: what works and why

    Follow good content design practices to help AI large language models deliver your message to users in a clear, relevant, and accurate way.

  • Access to Information: Make it easy to access and request corrections to information

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Access to Information Guideline / Make it easy to access and request corrections to information

    Help service users to exercise their rights to see their personal information and request corrections to it.

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