Search results for quote emerging tech quote
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Digital Engagement team projects: An introduction
Found in Blog / Published 09 July 2013 / By Laura Sommer ,
This introduction to the Digital Engagement projects presents the Digital Engagement team, what we do to improve government online, and the principles that we adopt in our work — with a particular emphasis on the customer at the centre, iterative development that demonstrates effective results, and working together across government.
View transcript
Other Presentations in This SeriesThis is one in a set of five presentations by the Digital Engagement team in Internal Affairs (DIA) on projects… -
Redevelopment of newzealand.govt.nz
Found in Blog / Published 09 July 2013 / By Jared Gulian ,
Newzealand.govt.nz referred to in this post is now Govt.nz.
The Digital Engagement Team at the Department of Internal Affairs (DIA) is in the process of redeveloping the newzealand.govt.nz website. The presentation below talks about the problem we’re trying to solve, the iterative and agile approach we’re taking, the prototype we developed, and the user testing and research we’ve done so far. At the end we talk about how we’re re-using open source code from the United Kingdom, and we show some… -
Introducing the Victim of Crime Life Event Initiative
Found in Blog / Published 06 March 2018 / By Pia Andrews ,
Guest blog post from Emma Martin, New Zealand Police.
We’re a small team currently based at Police National Headquarters, working on behalf of a group of government agencies and non-governmental organisations (NGOs) on the Victim of Crime Life Event initiative (VoCLE). This is a digital innovation initiative that forms part of the Service Innovation Programme.
In this post we’ll tell you a bit about VoCLE and what we’re trying to achieve. Over the next few weeks we’ll be back to update you on… -
GovHackNZ 2015: Inspiring use of data
Found in Blog / Published 10 August 2015 / By Paul Stone ,
Rowan Smith, Nadia Webster, and I were privileged to attend GovHack 2015 at the Wellington venue in early July. Over 3,000 people across two countries (Australia and New Zealand) gave up their entire weekend from Friday evening to Sunday evening to re-kindle the data-hacking community and create things that will be of benefit to our society using open data. About 150 keen people participated in the Wellington event. Even the Minister of Finance put in an appearance early on Saturday.
The compet… -
Awards season for the Web Toolkit
Found in Blog / Published 26 September 2013 / By Susan Diamond ,
Note
Information from the Web Toolkit is now published on digital.govt.nz.
I just love good news, don’t you? Especially when hard work gets recognised. I’ve only been on the Digital Engagement team since May, so the creation of the Web Toolkit pre-dates my time here, but I’ve used it a lot, even before I walked in the door. And I’m pleased to say it’s received two big ticks of recognition over the last few months.
Shortlisted for the ANZIAsRecently, the Web Toolkit was shortlisted for the Aust… -
Being a GovTechTalent grad
Found in Blog / Published 05 April 2019 / By Laura Brown ,
The GovTechTalent programme recruits graduates to digital and data, chosen not just for their superb academic achievements but how well they work with others, their interests and personalities. Laura Brown’s in her second year working in the heart of digital government and tells us about her experience.
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User testing: the Wellington bias
Found in Blog / Published 30 May 2016 / By Corinne Cordes ,
In May, births, deaths and marriages content from the Department of Internal Affairs was published on Govt.nz. It’s a development we’re very excited about and like all new parts of the site we want to be sure we get it right, so in April we undertook some user testing.
The user testing marked a new phase of our testing approach: rather than doing big tests occasionally, we want to move to testing small and often, which we feel is a better fit with our iterative approach. So for this round of te… -
FYI: Updated Government ICT Strategy
Found in Blog / Published 09 November 2015 / By Susan Diamond ,
The 2015 Government ICT Strategy review that was completed earlier this year offered an opportunity to build on ICT foundations and take advantage of emerging, game-changing trends. These changes provide new opportunities to support better public services by putting people and businesses at the centre of design and delivery of digital services.
In October, Cabinet approved an update to the ICT Strategy and Action Plan.
What's new?
Exploiting emerging technologies The accelerated pace of d… -
Improving content and user experience with Google Analytics search pages: Part 1
Found in Blog / Published 11 October 2017 / By Sara Greig ,
This is the first blog post in a 2-part series on improving content and the user experience with help from Google Analytics. This post focusses on in-page search and the second post will look at improving content once it’s published. Look for "Making published content more user-friendly with Google Analytics: Part 2" on Friday 13 October.
Google Analytics (GA) can help content people identify user pain points, test assumptions and verify user feedback. It’s also helpful in making sure… -
Mapping the user journey
Found in Blog / Published 19 March 2015 / By Corinne Cordes ,
As part of our research into customer experience, we asked people going through one of four life events to map that journey for us using words or pictures. User journey mapping is a great technique for understanding the customer experience of events. It can also be used by organisations to get a better picture of all the steps a customer needs to take to complete a transaction.
The life events we mapped were:
beginning university study
becoming a parent
immigrating to New Zealand
retiring from…
