Search results for plain english

  • Writing style

    Found in Standards & guidance / Content, design and UX / Content design guidance / Writing style

    Write using language that makes information easy for users to find and understand.

  • Live

    Found in Standards & guidance / Strategy and planning / Digital lifecycle / Live

    Build services around the needs of users.

    Think about the lifecycle of digital delivery.

    You've moved your site or service into a stable live phase. It meets the stakeholder needs you identified through earlier phases, you have resource and budget dedicated to maintaining it, and your analytics are configured to monitor its performance against key performance indicators (KPIs). But that doesn't mean we're done. You need to constantly review how it's performing against objec…

  • The Hive — learning and insights

    Found in Blog / Published 13 December 2019 / By Sarah Freer ,

    The Hive is a Ministy of Youth Development (MYD) Youth Voice Project that uses an innovative approach to increasing young people’s participation in the government policy development process. MYD worked in partnership with design agency Curative on this project and this post (the 2nd in a series of 3) focuses on what we've learnt that will be useful for other engagement work.

  • Sam: Meet your politician of the future

    Found in Showcase

    Sam's goal is to learn and represent the views of New Zealanders.

  • Web Standards effective from July 2019

    Found in Standards & guidance / NZ Government Web Standards / Web Standards effective from July 2019

    We have updated the NZ Government Web Standards, which define how to make sure government websites are accessible and usable by everyone, including disabled people.

  • Videos

    Found in Standards & guidance / Content, design and UX / Accessibility / Videos

    Make your video content accessible to a wide range of people.

  • The Digital Strategy for Aotearoa

    Found in Digital government / Programmes and projects / Finished programmes and projects / Digital Strategy for Aotearoa and Action Plan / The Digital Strategy for Aotearoa

    The Digital Strategy for Aotearoa aims to secure Aotearoa New Zealand’s place as a world-leading, trusted, thriving digital nation.

  • CAPTCHA and accessibility

    Found in Standards & guidance / Content, design and UX / Accessibility / CAPTCHA and accessibility

    CAPTCHAs are often used as a website’s first defence against computer bots submitting forms, such as login, email or comment forms. All CAPTCHAs have usability issues and many have significant accessibility barriers. Government organisations are encouraged to avoid them and instead implement a number of alternative techniques to prevent or reduce access by bots.

  • Access to Information: Make it easy to access and request corrections to information

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Access to Information Guideline / Make it easy to access and request corrections to information

    Help service users to exercise their rights to see their personal information and request corrections to it.

  • LabPlus: Discovery with the Citizens Advice Bureau

    Found in Blog / Published 09 March 2018 / By Pia Andrews ,

    Guest blog post from Mike Curry, National Development Advisor, Citizen Advice Bureau New Zealand in collaboration with Pia Andrews from the Service Innovation Lab, Department of Internal Affairs (DIA).

    TL;DRIn December 2017 the Citizens Advice Bureau New Zealand (CAB) spent some time in the Service Innovation Lab to think through some upcoming technology challenges. Specifically we needed to better understand our online audience and their needs. To do that, we needed more tools in our kete. Ho…

Utility links and page information

Was this page helpful?
Thanks, do you want to tell us more?

Do not enter personal information. All fields are optional.