IT Managed Services
This agreement is expiring in 2019. Contact email@example.com for more information about the replacement programme (SIMS).
IT Managed Services (ITMS) provides technology support, service delivery management and service aggregation.
You choose the service and level of delivery you require and have the ability to integrate cross-government common capabilities and specialist third party services.
ITMS service categories:
- service desk
- user device support
- server support
- storage and archiving
- database management
- application management
- network management
- professional services.
Datacom, Fujitsu and Gen-i are contracted to provide ITMS to government agencies.
The service provider acts as your operations manager, allocating service delivery personnel and support teams to meet your agency’s ITMS requirements.
ITMS supports a multi-vendor environment, integrating specialist technology providers into a common service framework.
ITMS is designed to assist agencies in planning future roadmaps, increasing the maturity of IT services and aligning IT services to business outcomes.
Te Tari Taiwhenua The Department of Internal Affairs
Adopting the service
This agreement is expiring in 2019.
Contact firstname.lastname@example.org for more information about the replacement programme (SIMS).
Lead Agency Agreement summary
- Closed Supplier Panel
Lead Agency Agreement details
The Ministry for Primary Industries (MPI) led the initial procurement of ITMS. DIA manage the Master Syndicated Agreement (MSA) as part of a group of cross-government ICT Common Capabilities.