Online submissions through Customer Portal — New Zealand Gazette
The New Zealand Gazette has been the official government newspaper since 1841. Recent changes have made the publishing process more efficient and transparent, and significantly strengthened the business continuity of the service.
The New Zealand Gazette is an authoritative journal of constitutional record and contains official commercial and government notifications that are required by legislation to be published. Notices cover business proceedings including bankruptcies and liquidations, and a range of official public notices from appointments to land notices.
The Gazette began its move to digital publication in 2014 when the official version of the Gazette moved from print to online.
In 2017, the Gazette transitioned from weekly to continuous publishing. This provides more flexibility for customers to schedule their notices for publication.
In early 2018, a Customer Portal was launched for notice submissions. This was designed to streamline the service for a quick and easy journey from submission to publication. The tool gives customers more control over their notices, including:
- submitting files and tracking notices
- viewing costs
- changing publication dates
- cancelling and putting notices on hold.
With submissions now made online and the ability to interact with the Gazette Office in an easier and more transparent way, there is less reliance on internal applications such as email and improved efficiency using one tool for the publishing process.
With the increased flexibility for publication and a self-contained cloud-based publication system, the Gazette is more resilient and business continuity of the service is significantly strengthened.
The development of the Customer Portal for customers of the New Zealand Gazette is a good example of a change in process and technology which will make it easier for citizens, businesses and other government agencies to digitally transact with the government.