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Service design examples

The Digital.govt.nz blog has posts about government agencies using different service design tools and methods.

Accessibility

Blog posts about designing for accessibility

Analytics

Blog posts about using analytics to guide design decisions

Collaboration

Blog posts about collaboration

Includes:

all-of-government online delivery projects
initatives and events related to digital transformation of government services.

Testing

Blog posts about doing user testing and different testing techniques

User research

Blog posts about doing user and customer research

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Last updated 15 November 2019