Participation principles — draft
We drafted a set of Principles for Participation from our insights. These principles build on the current online engagement guidance.
We recommend collaboration across agencies to agree on and adopt the principles. This can be part of the framework to support agencies and help build capability.
- Be genuine and meaningful — make people feel they are providing value, being heard and avoid ‘engagement for engagement’s sake’.
- Be clear on your intent — provide information and context to people that is easy to understand.
- Collaborate — work together with other government agencies, organisations and people while identifying new partnerships.
- Go to where the people are — use existing networks and communities, both digital and non-digital while developing ‘community champions’.
- Be open and honest — let people know what you are doing, how you are doing it and what you will will do with the information.
- Personalise the way people can engage — provide digital and non-digital ways for people to engage that they can ‘self-select’.
- Keep people informed — provide regular updates, advise of the outcome and set clear expectations.
- Respect diversity — think about the different people you need to engage with, be aware of cultural needs and honour Te Tiriti o Waitangi.
- Respect the information — we are guardians who are privileged to have people share their stories and need to maintain their trust.