RealMe is a secure login service that lets customers access online services across agencies and businesses with a single username and password. The verified identity service allows customers to easily and securely prove their identity online.
- enables customers to prove who they are online and then safely share verified information
- supports seamless services for customers across government and provides a more consistent, convenient experience.
The service addresses three parts of service delivery – security, digital identity and privacy.
Agencies are required to use the RealMe system rather than developing new authentication systems.
Login service and verified identity service
Assess your authentication needs, and the levels of privacy and security risk when planning your project. This will help you choose which services are right for you.
There are two services in the RealMe system:
- the login service provides access to multiple services with a single username and password.
- the verified identity service provides a way for customers to prove their identity online without having to get photocopies of a passport or birth certificate certified by a Justice of the Peace.
Verifying customer identity
Customers need to set up their verified identities, but they only need to do it once.
Once a customer has a verified identity they can share that information with participating organisations.
The RealMe login service provides a secure, privacy-protective and standards-compliant authentication service that is supported around the clock 365 days a year.
Using RealMe allows agencies or organisations to:
- reduce duplication, data-entry errors and costs associated with manual identity checking processes.
- reduce the risk of identity fraud, due to greater confidence in customers' identity information
- save money by re-using existing technology when integrating identity authentication into a digital system or service.
- can log in to systems that use RealMe using the same username and password — so they don't need to remember multiple usernames and passwords
- can prove their identity easily and securely online.