Transparency and Choice Guideline

The importance of helping people understand why their information is needed.

  • Why DPUP has a Transparency and Choice Guideline

    Help people understand why and how providing personal information can help them or people in similar circumstances, if providing some information is optional, and their rights to access or request changes.

  • Help people to understand

    The Data Protection and Use Policy (DPUP) gives agencies advice to help people understand what information they’re being asked to provide, and why.

  • Match the approach to the context

    Consider how to provide good, safe opportunities for service users to understand and ask questions about the collection and use of their personal information. Think broadly about how you approach this.

  • Make sure there is a safe and responsive environment

    It’s important people can get a good understanding of what agencies are doing with their personal information in a safe and responsive environment.

  • Offer choices when you can

    When applying the Data Protection and Use Policy (DPUP), understanding a person’s situation matters. Context can affect whether people should have a choice about providing personal information.

  • Collect in a lawful and fair manner

    Agencies need to ensure their actions are fair and reasonable when they collect people’s information.

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