Availability of the information
Questions 82 to 99 — see if the provider meets your organisation’s requirements for keeping its service and your information online.
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Service level agreement
Questions 82 to 84 — check if the level of availability stated and detailed in the service level agreement meets your requirements.
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Denial-of-service attacks
Questions 85 and 86 — see how your service provider protects its services from denial-of-service (DoS) attacks, both distributed and economic, and whether they meet your requirements.
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Network availability and performance
Questions 87 to 91 — check if your network, either directly managed or subscribed to by your organisation, supports using the public cloud service.
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Business continuity and disaster recovery
Questions 92 to 99 — see if the plans for business continuity and disaster recovery meet your requirements — check both your organisation and the service provider.
