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Network availability and performance

Questions 87 to 91 — check if your network, either directly managed or subscribed to by your organisation, supports using the public cloud service.

Questions 87 to 91 — network availability and performance

Table 1 lists who is responsible for answering each question.

Context and help for questions 87 to 91

Record your answers to these questions in either:

Questions to answer

  1. Do the network services, either directly managed or subscribed to by your government organisation, provide an adequate level of availability?
  2. Do these network services provide an adequate level of redundancy or fault tolerance?
  3. Do these network services provide an adequate level of bandwidth — in other words, network throughput?
  4. Is the latency between your government organisation’s networks and the provider’s service at levels acceptable to achieve the desired user experience?
    1. If no — is the latency occurring on the network services that are directly managed or subscribed to by your government organisation?
    2. Can the issue be resolved by either the network service provider or your government organisation?
  5. Is the packet loss between your government organisation’s network and the provider’s service at levels acceptable to achieve the desired user experience?
    1. If no — is the packet loss occurring on the network services that are directly managed or subscribed to by your government organisation?
    2. Can the issue be resolved by either the network service provider or your government?

Table 1: Who answers each question

Entity Questions to answer
Government organisation 87, 88, 89, 90, 90a, 90b, 91, 91a, 91b
Service provider None

Context and help for questions 87 to 91

The following guidance gives you context and help for answering questions about network availability and performance.

Check your network

The availability and performance of public cloud services depends heavily on the supporting network infrastructure. Check that the network services, whether local or international, have adequate levels of:

  • bandwidth availability
  • latency — this should be low
  • packet loss — this should be low.

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