Digital.govt.nz is your guide to information and tools to support digital transformation across government.
Digital capability in the public service workforce
Information and guidance for building digital capability to improve service delivery and outcomes for New Zealanders.

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Service Modernisation Roadmap
The roadmap for delivering an improved and more unified customer service experience for digital government services.
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New information sharing standard
View the standard for providing non-government third parties with access to, or collection of, government-held personal information
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Digital Accessibility Community of Practice (DACoP)
Join online to hear presentations from people working in accessibility. Bring your questions to receive advice and guidance in a supportive, informal group setting.
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Public sector leaders to gather for AI innovation forum
On 14 August 2025, the Government Chief Digital Officer (GCDO) will host AI Accelerate: Ideas to Impact — a series of panel discussions and showcases on AI.
Spotlight on artificial intelligence
Supporting government organisations to use AI to improve services for New Zealanders in safe and trustworthy ways.
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New Zealand’s AI strategy and guidance for business
MBIE leads the artificial intelligence (AI) strategy that sets the direction for all of New Zealand. The strategy gives businesses the confidence to safely use, develop and innovate with this transformative technology.
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Responsible AI Guidance for the Public Service: GenAI
Updated guidance to support the New Zealand Public Service to explore GenAI systems in ways that are safe, transparent and responsible.
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Public Service AI Framework
A framework supporting the responsible use of Artificial Intelligence (AI) technologies across the New Zealand Public Service. The Public Service AI Framework sits within the National AI Strategy, which is currently in development.
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2025 cross-agency AI survey
Use cases for artificial intelligence (AI) — survey responses from NZ government organisations in 2025.
Voice of the Government Chief Digital Officer
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GCDO email newsletter — May 2025
The latest news from the Government Chief Digital Office in our digital newsletter.
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Digitising government is a team game
Insights from the Government Chief Digital Officer’s keynote at the Innovate Aotearoa Showcase 2024.
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Response to the PSC’s proposed Long-term Insights Briefing topics
Read the GCDO’s feedback and recommendations for the Public Service Commission’s proposal.
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Delivering a unified customer service experience for digital government services
The GCDO is responsible for setting the direction for NZ’s digital government journey. We‘re proud to present a new Service Modernisation Roadmap to accelerate this.
Standards and guidance
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NZ Government Web Standards
Effective 17 March 2025, there are 2 web standards that government organisations need to meet, the Web Accessibility Standard and the Web Usability Standard.
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Plain language
The Plain Language Act 2022 requires all public service agencies and crown agents to use plain language. For everyone else, plain language is not required but is highly recommended for readability.
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Information sharing agreements
Document your sharing activities and legal authority for sharing in an agreement.
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Training and clinics for identification management
Training and clinics help build capability in identification management practice, which includes understanding and applying the Identification Standards.
Latest blog updates
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Government Digital Accessibility Forum 2025
authored by Katherine Barcham on
08 July 2025 -
A more future-focused accessibility standard
authored by Katherine Barcham on
07 July 2025 -
Help shape better digital services
authored by Struan Rickman on
29 May 2025 -
All welcome at the Government Digital Accessibility Forum 2025
authored by Katherine Barcham on
01 May 2025