Confirmation Service

The Confirmation Service allows organisations to check identity information against official databases saving time and money as well as reducing risk.

Service description

The Confirmation Service is a way for organisations to quickly confirm the accuracy and validity of identity information in a privacy-protective manner.

The Confirmation Service works by providing a ‘Consistent’, ‘Not Consistent’, or ‘Exception’ response to identity information entered in official databases.

Key features of the service:

  • confirms customer identity data against passports, births, deaths and citizenship databases
  • caters for real-time or batch processing for single query or large volume transactions
  • requires customer consent, ensuring privacy is always protected
  • complies with New Zealand identity and privacy legislation.

The Identity Information Confirmation Act 2012

Delivery

The Confirmation Service is delivered via a flexible platform.

Partner Intermediaries provide access to the service. These Intermediaries specialise in providing complete identity verification solutions and have passed a rigorous review of their security and risk management practices.

Benefits

This delivery model promotes choice for users and provides the benefits associated with a tailored, packaged solution to meet specific business requirements.

Key benefits include:

  • reduced risk — combats identity crime more effectively by leveraging Internal Affairs identity information in the establishment of identity processes
  • reduced business costs — reduces reliance on expensive manual checking procedures
  • improved customer service — enhances business processes to provide a better customer experience
  • compliance — helps support statutory obligations such as the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT) and other ‘know your customer’ business processes.

Lead Agency

Te Tari Taiwhenua | Department of Internal Affairs (DIA)

Confirmation Service — DIA

Status

Operational

Adopting the service

To apply for the Confirmation Service, contact one of the organisations listed on the Department of Internal affairs website:

List of organisations that have been approved to act as an Intermediary — DIA

Lead Agency Agreement summary

  • Managed Service

Utility links and page information

Was this page helpful?
Thanks, do you want to tell us more?

Do not enter personal information. All fields are optional.

Last updated