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SAP Cloud Framework Agreement

The SAP Cloud Framework Agreement (CFA) provides a pan-government contract that allows eligible government agencies to buy SAP cloud software and professional services under standardised terms.

Service description

This pan-government agreement covers SAP’s full cloud portfolio supporting the intelligent agency, including public and private cloud enterprise resource planning (ERP), citizen experience and engagement, platform and data management, innovation and analytics platform, human capital management and payroll.

The agreement also covers professional services.

Service url


The SAP Cloud Framework Agreement leverages New Zealand government as a single customer and simplifies contractual processes which will save your agency time and resources.

Lead Agency

Te Tari Taiwhenua The Department of Internal Affairs



Adopting the service

Eligible government agencies can adopt the SAP Cloud Framework Agreement by contacting the lead agency and signing an affiliate sign-up form.

This agreement is not a common capability agreement, which means your organisation may need to consider a primary procurement to procure goods and services from the SAP Cloud Framework Agreement.

Government Procurement Rules — NZ Government Procurement


A small administration fee of 1.75% of the total spend by agencies will be applicable. This fee is used to manage the contract on behalf of all government agencies.

Lead Agency Agreement summary

  • Managed Service
  • All of Government

Lead Agency Agreement details

The agreement covers SAP cloud software and professional services. The first renewal has been exercised and this will expire in May 2024. The Agreement has one further right of renewal of 2 years. If exercised, the Agreement will fully expire on 8 May 2026.

Supplier information

SAP New Zealand Limited

Industry Advisor, Public Sector and Defence — Australia and New Zealand: Nick Olney

Utility links and page information

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