Search results for plain english
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Te reo Māori
Found in Standards & guidance / Content, design and UX / Content design guidance / Inclusive language / Te reo Māori
Ways to help show respect for and normalise the use of te reo Māori when using it in an English context in government content.
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4. Be inclusive, and provide ethical and equitable services
Found in Standards & guidance / Digital Service Design Standard / Current principles / 4. Be inclusive, and provide ethical and equitable services
Ensure services are accessible on a fair and equitable basis, incorporating the unique needs of individuals and community expectations.
Design services which address cultural/language, disability, technological or access barriers to uptake.
Provide alternatives where there may be a preference to interact with people instead of digital channels.
Use plain language, be consistent and concise.
New standard proposed
Check the proposed principles that are being tested for a new standard.
Proposed p… -
About this content design guidance
Found in Standards & guidance / Content, design and UX / Content design guidance / About this content design guidance
This guidance includes best-practice advice on how to write for government digital channels.
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Humanising the machine – testing GenAI with a people-centred approach
Found in Blog / Published 16 October 2025 / By Tessa Moxey ,
In 2025, we piloted a GenAI search assistant with the New Zealand public for the first time. We pushed ourselves to find innovative ways to test this new technology — with exciting results.
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Government Digital Accessibility Forum 2025
Found in Blog / Published 08 July 2025 / By Katherine Barcham ,
The third New Zealand Government Digital Accessibility Forum (GDAF) was held on 15 May 2025, marking Global Accessibility Awareness Day (GAAD).
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NZ government logo markup
Found in Standards & guidance / Content, design and UX / Usability / NZ government logo markup
Use this HTML markup with the NZ government logo to make it accessible.
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Why DPUP has a Transparency and Choice Guideline
Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Transparency and Choice Guideline / Why DPUP has a Transparency and Choice Guideline
Help people understand why and how providing personal information can help them or people in similar circumstances, if providing some information is optional, and their rights to access or request changes.
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Forum brings government agencies together for Global Accessibility Awareness Day 2024
Found in Blog / Published 19 June 2024 / By Callum McMenamin ,
New Zealand’s second Government Digital Accessibility Forum was held on 16 May 2024 on Global Accessibility Awareness Day.
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Content maintenance
Found in Standards & guidance / Governance / Managing online channels / Web information and data lifecycle / Content maintenance
Maintenance of content, websites or services provides opportunities to review past procedures against current expectations of good practice. Legacy processes for managing online information are unlikely to meet the needs of today’s users.
