Search results for ‘plain english’
-
Age-inclusive language and content
Found in Standards & guidance / Content, design and UX / Content design guidance / Inclusive language / Age-inclusive language and content
When you write about age, avoid using stereotypes or words that may discriminate against people.
-
2. Findings — Accessible digital government services for New Zealand
Found in Digital government / Strategy and insights / Insights and commentary / Accessible Digital Government Services for New Zealand / 2. Findings
This section of the report explores information the research discovered.
-
Te reo Māori
Found in Standards & guidance / Content, design and UX / Content design guidance / Inclusive language / Te reo Māori
Ways to help show respect for and normalise the use of te reo Māori when using it in an English context in government content.
-
4. Be inclusive, and provide ethical and equitable services
Found in Standards & guidance / Digital Service Design Standard / Current principles / 4. Be inclusive, and provide ethical and equitable services
Ensure services are accessible on a fair and equitable basis, incorporating the unique needs of individuals and community expectations.
Design services which address cultural/language, disability, technological or access barriers to uptake.
Provide alternatives where there may be a preference to interact with people instead of digital channels.
Use plain language, be consistent and concise.
New standard proposed
Check the proposed principles that are being tested for a new standard.
Proposed p… -
Executive summary - Accessible digital government services for New Zealand
Found in Digital government / Strategy and insights / Insights and commentary / Accessible Digital Government Services for New Zealand / Executive summary
This section summarises the Accessible Digital Government Services for New Zealand report. It looks at the reasons for the research, how the research was conducted, key issues the research discovered, important recommendations for future actions, and the next steps for the Digital Service Design Standard and the Digital Accessibility Standard.
-
Why DPUP has a Transparency and Choice Guideline
Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Transparency and Choice Guideline / Why DPUP has a Transparency and Choice Guideline
Help people understand why and how providing personal information can help them or people in similar circumstances, if providing some information is optional, and their rights to access or request changes.
-
Working effectively with subject matter experts
Found in Standards & guidance / Content, design and UX / Content design guidance / Research, plan and maintain your content / Working effectively with subject matter experts
Learn how to collaborate effectively with subject matter experts (SMEs) to create content that meets users’ needs.
-
Content maintenance
Found in Standards & guidance / Governance / Managing online channels / Web information and data lifecycle / Content maintenance
Maintenance of content, websites or services provides opportunities to review past procedures against current expectations of good practice. Legacy processes for managing online information are unlikely to meet the needs of today’s users.
-
Writing style
Found in Standards & guidance / Content, design and UX / Content design guidance / Writing style
Use language that makes information easy for users to find and understand.
