Search results for quote emerging tech quote
-
Game mashes up megatrends through the lens of wicked problems
Found in Showcase
The Megatrend Mashup card game was developed as part of the digital strategy work being done by the System Transformation team at the Department of Internal Affairs (DIA).
-
Result 10: Measuring pain points in customer research
Found in Blog / Published 02 June 2015 / By Corinne Cordes ,
The Result 10 Customer Research measured a series of pain points that people experienced when dealing with government. We measured both how often people experienced them and how much they mattered.
-
People aren’t here to enjoy themselves
Found in Blog / Published 27 January 2014 / By Nathan Wall ,
A quote from the user testing we did on the beta.govt.nz site at the end of last year:
People aren’t here to enjoy themselves; they’re here to find information.
User research on beta.govt.nzSince we’re a beta site, we’re continuing to talk to users to help prioritise our development effort. We’ve already published a few things we learned and the assumptions we’d made that turned out to be false.
Our research objectivesWe explored 3 main areas:
Was the content on the beta site using the langu… -
Reflections on the Service Design Network Global Conference 2018
Found in Blog / Published 21 December 2018 / By Matt McCallum ,
Context on SDGCThe Service Design Network Global Conference (SDGC) was recently held in Dublin, Ireland. A truly global crowd with varied skills and experience participated in three days of talks, workshops and award ceremonies. I took advantage of the discounted public sector tickets to fuel up on inspiration and celebrate some excellent and thought provoking work. These are a few of the learnings I’ve brought back to the Service Innovation Lab. For more of what was covered at SDGC see the slid…
-
Ma te wa Aotearoa
Found in Blog / Published 31 August 2018 / By Pia Andrews ,
Today I have some good news and sad news. The good news is that I've been offered a unique chance to drive "Digital Government" Policy and Innovation for all of government, an agenda including open government, digital transformation, open and shared data, information policy, gov as a platform, public innovation, service innovation and policy innovation. For those who know me, these are a few of my favourite things :)
-
LabPlus: Exploring optimistic futures
Found in Blog / Published 20 February 2018 / By Pia Andrews ,
TL;DRIf we only iterate away from pain, how will we design let alone move towards a better future? This post explores the necessity of collectively exploring potential future states for how we live as individuals, organisations and community, so we can work towards something meaningful. Otherwise we run the risk of simply recreating the past with shiny new things. It covers some work we are doing to explore optimistic futures.
See the Optimistic Futures for 2070 event happening this week for al… -
Hon Clare Curran's address to Nethui 2017
Found in News
NetHui brings everybody and anybody that wants to talk about the Internet together. NetHui is a community event – made for the community, by the community. Participation and collaboration are at the heart of NetHui.
-
Using Kumu to share our research
Found in Blog / Published 10 July 2019 / By Matt McCallum ,
How the Service Innovation Lab used Kumu to share learnings from their design research.
-
How Kiwis are experiencing government in 2019
Found in Blog / Published 21 August 2019 / By Leigh Vollans , Ruth Brown ,
In May 2019, Government Information Services, part of the Department of Internal Affairs, began a piece of research to find out how users perceive and interact with government. We wanted to update our understanding of who is looking for government information and services.
-
All of Government Innovation Showcase
Found in Showcase
Better for Business and the Office of the GCDO (Government Chief Digital Officer) presented the All-of-Government (AoG) innovation showcase on Tuesday 3 December 2019 at Te Papa.
