Enterprise Content Management as a Service
Enterprise Content Management as a Service (ECMaaS) helps agencies manage their information assets and improve the way they create, store, distribute and use their information and content.
ECMaaS is provided as-a-service and charged on a per user basis.
Core services and features provided by the ECMaaS panel include:
- collaboration features — for internal and external collaboration requirements
- mobility — the ability to search, access and edit content on any device, from anywhere
- content management
- workflow — manage processes digitally
- search features
- document and records management — ‘best practice’ records management, and lifecycle management of physical and electronic documents and records.
Other ECMaaS solutions include, digitisation support, advanced search, advanced workflow and reporting, auto classification, taxonomy and metadata management.
The ECMaaS contract expires in 2020. Contact the ECMaaS Capability Manager for details.
The All-of-Government ECMaaS panel includes 3 service providers: Intergen, OpenText and Team Asparona.
Each provider supplies ECMaaS based on a different technology solution.
Each solution is delivered from within Infrastructure as a Service (IaaS) or public cloud such as Azure or Amazon Web Services.
ECMaaS enables your agency to improve the way you create, store, collaborate, protect and manage a wide range of digital content and information.
You can select the best-fit product for your agency's needs from the ECMaaS panel.
Te Tari Taiwhenua The Department of Internal Affairs
Adopting the service
Agencies wanting to adopt the service don’t need to undertake a full procurement process. Agencies can take advantage of the work done by the lead agency by using the following process.
How to get a contract
Contact the Department of Internal Affairs (DIA) Capability Manager.
- Sign a standard confidentiality agreement so that the supplier service catalogues and price books can be released.
- Select the suppliers and products best suited to your business needs.
- Sign a Memorandum of Understanding (MoU) with DIA as lead agency. This MoU sets out each party’s rights and obligations.
- Sign a Service Agreement and Implementation Plan with your preferred supplier to initiate implementation of the service.
The finalised contract to deliver ECMaaS to your agency is made up of:
- the Service Agreement and
- the service levels, terms and conditions, as agreed in the master CC-ICT Agreement with DIA.
DIA undertake security certification activities from an all-of-government perspective. Agencies will need to conduct their own security assessment to find out if the certification meets their own risk and security profile.
Lead Agency Agreement summary
- Closed Supplier Panel
- ICT Common Capabilities
Lead Agency Agreement details
DIA as Lead Agency has entered into a Common Capability ICT Agreement for the purchase of ECMaaS services with 3 service providers: Intergen, OpenText and Team Asparona.
The initial 4-year contract began in October 2013, with 1 option to renew for 3 years.
Intergen uses Cohesion, a product designed for New Zealand government agencies and based on Microsoft technologies such as Microsoft SharePoint.
OpenText uses Content Suite. Content Suite is 1 of 5 integrated suites supporting their Enterprise Information Management (EIM) strategy.