Digital capability in the public service workforce
Information and guidance for building digital capability across the public service workforce to improve service delivery and outcomes for New Zealanders.
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Overview: Building a digitally capable public service
Information about how building a digitally capable public service aligns to the strategies and priorities of the New Zealand government.
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Understand digital capability and the digital workforce
Information about digital capability, the public service digital workforce and the challenges that are being faced.
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How to build digital capability
Guidance to help you build the digital capability of your agency’s workforce.
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Skills Framework for the Information Age (SFIA)
The framework identifies what digital skills, knowledge and behaviours are needed across the digital workforce within the public sector. New Zealand has a Whole-of-Country licence for using SFIA.
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Align your roles to SFIA
Guidance for how to align the roles in your agency to the Skills Framework for the Information Age (SFIA) using some exemplar role descriptions.
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Digital workforce data and evidence
Information about the public service digital workforce, the wider technology sector in New Zealand and what overseas jurisdictions are doing.
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Case studies — digital capability in the public service
Case studies from public service agencies about how they are building digital capability in their workforce.
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Glossary of digitally capable workforce terms
Definitions for key terms used in the information and guidance for digitally capable workforces. These definitions are specific to this information and guidance and are consistent with definitions used on digital.govt.nz.
