Search results for ‘change’

  • Setting the standard for better government services

    Found in Blog / Published 10 November 2025 / By Struan Rickman ,

    The Digital Service Design Standard was only partially implemented in 2018 — we’re updating it by asking digital practitioners across government to help.

  • All of Government Innovation Showcase

    Better for Business and the Office of the GCDO (Government Chief Digital Officer) presented the All-of-Government (AoG) innovation showcase on Tuesday 3 December 2019 at Te Papa.

  • Counter fraud techniques

    Found in Standards & guidance / Identity / Identification management / Guidance / Counter fraud techniques

    Guidance on additional steps that can be added to identification processes to increase their integrity and reduce fraud.

  • What DPUP is

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Learn about DPUP / What DPUP is

    The Data Protection and Use Policy (DPUP) describes what ‘doing the right thing’ looks like when you collect or use people’s personal information.

  • Buying products and services

    Found in Products & services / Buying products and services

    What government agencies need to know about Common Capabilities ICT and buying products and services.

  • Access to Information: Make it easy to access and request corrections to information

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Access to Information Guideline / Make it easy to access and request corrections to information

    Help service users to exercise their rights to see their personal information and request corrections to it.

  • Digital View — Documenting the user experience

    Found in Blog / Published 23 March 2022 / By Hisham Eldai , Jas Hua ,

    Digital View shares how the Digital Public Service team collaborated with the Ministry for Ethnic Communities to investigate how to improve the lived experience of digitally excluded groups in Aotearoa New Zealand.

  • What does it take to create a new open government dataset?

    Found in Blog / Published 20 October 2021 / By Michelle Edgerley ,

    Read about the new open dataset created as part of the progress made to deliver on Commitment 11 of the Open Government Partnership’s third National Action Plan.

  • Assessing identification risk

    Found in Standards & guidance / Identity / Identification management / Guidance / Assessing identification risk

    Understand how to conduct an identification risk assessment for your service or transaction. Use this to calculate the right strength of identification processes to protect against information fabrication and identity theft.

  • About this content design guidance

    Found in Standards & guidance / Content, design and UX / Content design guidance / About this content design guidance

    This guidance includes best-practice advice on how to write for government digital channels.

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