Insights and commentary
Read articles discussing the digitising of government services in New Zealand.
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Digitising government is a team game
Insights from Paul James’ keynote at the Innovate Aotearoa Showcase 2024.
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Response to the Public Service Commission’s proposed Long-term Insights Briefing topics
Read the Government Chief Digital Officer’s (GCDO) feedback and recommendations for the Public Service Commission’s proposal.
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Delivering a unified customer service experience for digital government services
As Government Chief Digital Officer (GCDO), I’m responsible for setting the direction for New Zealand’s digital government journey. I’m proud to present a new Service Modernisation Roadmap to accelerate this journey.
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Digital insights from the public service response to COVID-19
A report on the digital capabilities required for COVID-19 and future incident responses, and how to progress a digitally enabled public service.
