Managing online channels
People working on online channels need to think about an online management model, the web information and data lifecycle, and security and privacy.
Managing online channels — overview
Good management of online channels involves mechanisms to manage investment, outcomes and accountability, the web information and data lifecycle, and security and privacy.
Online management model
An online management model will help website owners and business managers make informed decisions about making efficient use of their online channel and optimising resource and investment.
Web information and data lifecycle
This guide has been developed to support an online information and data management framework for agencies to use and adapt to develop good practices. It should be applied to new and existing content, sites and services online, to help you meet a baseline of good practice online.
Security and privacy for websites
This guidance will help business owners, managers and administrators of government websites make decisions around online protective security and privacy risk management.