GEA-NZ dimension: Governance and performance
This section will help you to consider governance needs and performance measures across all aspects of your architecture.
A digital organisation needs to be sensing and well-informed. Providing timely and relevant information to governance is critical to digital transformation. To ensure your architecture delivers its intended outcomes it needs to monitor and measure change as well as operational performance.
The table below shows some of the ways in which governance needs and performance measures should be reflected in the other dimensions of the architecture.
|Dimension||Examples of how governance needs and performance measures influence other architectural dimensions|
|Strategy, investment and policy||
Digital strategies are enabled by continual monitoring of the operational environment and measurement of the impact of change.
Performance measurement and response occurs at multiple levels and time-scales. Timely and relevant performance measurement enables effective governance and effective implementation of strategy.
Performance measurement confirms benefits realisation of investment or the need to adjust the investment.
Standards can be seen as the operational layer of policy, some standards are mandated by policy or legislation.
Governance and performance considerations need to be reflected in the standards that your organisation adopts.
You need to monitor and measure the effectiveness of standards and ensure that they’re governed at a level in the organisation where the impact of the standard is visible and understood.
Standards should be managed to enable an organisation to operate in the current environment, not lock it into obsolete ways of working.
|Identity, privacy and security||
Effective governance over privacy and security needs to be designed carefully to ensure oversight of risks without introducing senior management bottlenecks.
You need to measure the threat and risk environment in order to invest appropriately in security and privacy controls.
Governance and performance provides measurements and controls for business services, processes, capabilities, and business change.
This is where you would expect find most of the effort and impact of governance and performance measurement.
Effective governance and performance over business domains is a key enabler of a modern digital business. For example, performance measurement enables experimenting and continuous improvement.
|Data, information and analytics||
To manage data and information as an asset for New Zealand you must measure and understand availability, quality and consistency of interpretation.
Governance bodies require appropriate expertise in diversity and inclusion particularly in relation to Māori data needs and governance, ethical use and data literacy.
|Application and software services||
In the past, enterprise architecture focused on technology and applications.
Modern enterprise architecture takes a more holistic approach, however it is still important to understand and measure the value that the applications and service portfolio holds for the business.
This requires traditional cataloguing and modelling of the applications environment.As organisations move to cloud-based SaaS applications it becomes more important to focus on measuring that business outcomes are being achieved.
It is important that the information you get from your service provider meets your needs.
As organisations move to cloud-based SaaS applications it becomes more important to focus on measuring that business outcomes are being achieved.
It is important that the information you get from your service provider meets your needs. IAS infrastructure
Governance and performance resources
Below are examples of what you may find in your agency, and across government, that will help guide your enterprise architecture.
- Performance Improvement Framework — Public Service Commission website: helps senior leaders in the public service lead performance improvement in their agencies and across the system.
- Reporting: Performance — Treasury website: support for agencies to develop their strategic intentions and produce meaningful performance reporting. This will help agencies meet their reporting requirements under the Public Finance Act and Crown Entities Act.
- How to measure outcomes and outputs — Procurement website: In the social sector, it's important to measure outcomes as well as outputs. Outcomes are what you want or expect to happen as a consequence of a service. Outputs are the things or activities produced.
Maturity assessment tools
There are a number of different maturity assessments available to assess various capabilities of NZ government organisations.
- Privacy Maturity Assessment Framework (PMAF): helps agencies meet the core expectations in privacy management and governance.
- Enterprise risk maturity: The All-of-Government (AoG) Enterprise Risk Maturity Assessment Framework (gERMAF) enables agencies to assess their current level of risk maturity and identify ways they can improve.
- Procurement capability index — Procurement website: a self-assessment tool that measures agencies' procurement capability.
- Security Capability Maturity Model — Protective Security Requirements website: helps organisations assess current capability across a number of protective security dimensions, identify capability levels that are appropriate to the security risks you face, and to identify some of the ways in which capability could be lifted.
Your agency's documents
- Completed maturity assessments.
- Completed Performance Improvement Framework reports.
- Reporting on agency services delivered.
- Reports produced under the Public Finance Act and Crown Entities Act.